How can we help you?
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Frequently Asked Questions
How do I cancel or modify my booking?
You can manage or cancel your rides directly from your Account Dashboard under the "My Rides History" tab, or contact our support team at least 2 hours prior to pickup time.
What payment methods are supported?
We accept all major credit/debit cards, online bank transfers, and digital wallet payments upon booking completion.
How can I track my assigned vehicle?
Once a driver is dispatched for your scheduled trip, you will receive an SMS and WhatsApp notification containing live tracking details and driver contact info.
What is your refund policy for canceled trips?
Full refunds are issued for cancellations made 2 hours prior to the scheduled pickup time. Refunds are processed within 3-5 business days.
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